How can we help you?

The most common questions about booking, payment, cancellation, hotel pickup, children and the day of your tour.

Booking and payment

How far ahead should I book?

In summer, boat trips and paragliding fill up fast, so we recommend booking 2–3 days ahead. If there's space, we also take bookings the day before.

How do I book?

Choose a date and the number of guests on the tour page, or message us on WhatsApp. Once your booking is confirmed, we send the details on WhatsApp.

How do I pay?

You can pay by card or in cash on the day of the tour. There's no extra charge for card payments.

Can I change my date?

Just message us on WhatsApp before the tour starts; if there's availability, we change your date for free.

Cancellation and weather

Can I cancel my booking?

Cancel up to 24 hours before the tour for a full refund.

What if the weather is bad?

If the sea or weather isn't suitable, we move the tour to another day or give you a full refund.

Hotel pickup

Is hotel pickup included?

Hotel pickup is included on the jeep safari, rafting, aquapark and sightseeing tours. On boat trips, quads and paragliding it's optional (500 TL per person), or you can make your own way. There's no transfer for the Ölüdeniz dive and horse riding. For areas other than Fethiye centre, Çalış, Hisarönü, Ölüdeniz and Ovacık, message us on WhatsApp.

How do I find out my pickup time?

We send your pickup time on WhatsApp the day before the tour. Just be ready in front of your hotel or at the point we give you.

Children and families

Are there child discounts?

On boat trips and at the aquapark, ages 0–3 go free and ages 4–12 pay half; on safaris ages 0–5 go free and ages 6–12 pay half; on sightseeing tours ages 0–3 go free and children pay 75% of the adult price. There's no child discount for paragliding or horse riding, and rafting is for ages 12 and over. Children travelling free don't get a seat or meal. Each tour page shows the details.

Which tours suit children?

Pirate boat trips, the 12 Islands boat trip, the jeep safari and horse riding are the most popular with families. Diving and rafting have age limits.

On the day

What should I bring?

Swimwear, a towel, sunscreen, a hat and some cash. For the jeep safari and Saklıkent bring a change of clothes, and non-slip water shoes for the gorge.

Is there food and drink on the boat?

Lunch is included on day boat trips. Drinks are usually sold separately on board.

Which languages do the guides speak?

The Saklıkent, Dalyan, Pamukkale and Kaş-Kalkan tours have Turkish, English and Russian-speaking guides. Other tours are guided in Turkish and English; let us know in advance if you need Russian.

Which boat trip is right for me?

Love bays and swimming? Choose the 12 Islands. Want to see Butterfly Valley? Go for the Ölüdeniz boat trip. Travelling with children? The pirate boat is the most fun.